Continuous Improvement

We continuously improve and certify our services offered in accordance with international standards.

Our Quality Policy:

At IAS Bilgi İşlem Danışmanlık Sanayi ve Ticaret A.Ş., our primary goal is to maximize customer satisfaction by adhering to legal requirements and keeping pace with evolving technologies through a strategic planning approach. Feedback from our customers regarding our products and services is our most valuable tool for improvement.

All our employees contribute to the sustainability and continuous development of our quality management system. Our operational processes are reviewed with a continuous improvement mindset and enhanced through the active participation of all employees.

Our quality policy is shared with all employees and stakeholders, encouraged for further development, and monitored for current validity and relevance.

Every activity that affects the quality of our products and services is carried out in accordance with the framework and principles of the ISO 9001:2015 standard. Each department is responsible for maintaining and improving this system within its area of operation. The Quality Management Systems Department is responsible for auditing the Quality Management System and ensuring that all activities are conducted in compliance with the standard’s requirements.

Our quality management system is driven by objectives, and on the path to achieving these objectives, our most valuable assets are our employees, our customers, and the measurements of customer satisfaction.

One of our core responsibilities is to carry out our work with a strong awareness of environmental sustainability and social responsibility, especially in addressing climate change, and to prioritize the use of environmentally friendly and recyclable products in all our activities.

In line with this awareness and these values, IAS Bilgi İşlem Danışmanlık Sanayi ve Ticaret A.Ş. is committed to operating its quality management system under the discipline of ISO 9001:2015.

Our Information Security Policy:

IAS Bilgi İşlem Danışmanlık Sanayi ve Ticaret A.Ş., with its qualified workforce, aims to provide uninterrupted services with reliable solutions tailored to customer needs in alignment with the ISO 27001:2022 standard, while also pursuing continuous improvement.

In line with the ISO 27001:2022 standard, our company allocates the necessary resources to fulfill its commitment to ensure information security and continuous improvement. We support the decisions made by relevant parties and the ISO organization in accordance with the London Declaration on Climate Change.

We are committed to protecting our information assets by integrating the requirements of an information security management system that supports our company’s mission, vision, and strategies. We aim to implement a reliable and transparent management system that ensures internal and external customer satisfaction, fosters continuous improvement, and reflects a secure and environmentally conscious approach to digital management.

In this context, our company fulfills the following commitments to align our Information Security Management System with sustainability principles:

  • Identify information assets, analyze and manage their risks effectively,
  • Achieve the objectives of the Information Security Management System, monitor performance, and continuously improve it,
  • Protect information assets from all types of threats, whether internal or external, intentional or accidental, and ensure the confidentiality, integrity, and availability of information,
  • Establish continuously updated defense mechanisms against cyberattacks, ensure rapid response capabilities during attacks or breaches, and minimize potential impacts,
  • Ensure rapid recovery capabilities in the event of crises or interruptions and establish resilient systems to maintain uninterrupted services,
  • Comply with all applicable laws, legal regulations, directives, and procedures,
  • Follow technological innovations and developments in the field of Information Security Management Systems to enable continuous improvement,
  • Ensure full compliance with all legal regulations, laws, and rules under our responsibility,
  • Increase the energy efficiency of our IT infrastructure, minimize our digital carbon footprint, and adopt green IT practices,
  • Consider the environmental impact of hardware and software used in information security processes,
  • Minimize environmental impact through practices such as paperless offices and data center optimization,
  • Raise awareness and promote information security and environmental consciousness among employees through training activities,
  • Follow technological developments and industry innovations in the field of information security, conduct regular reviews, and adapt the system to keep it up-to-date and robust,
  • Ensure the capability to respond rapidly to information security incidents and minimize their impact.

 

With full awareness that its most valuable asset is ‘information,’ IAS Bilgi İşlem Danışmanlık Sanayi ve Ticaret A.Ş. is committed to protecting the confidentiality, integrity, and availability of all its information assets under the environmentally conscious discipline of ISO 27001:2022 and to delivering its services without interruption.