MIKE SCHIRRMACHER: I come from the IT sector and have already been involved in ERP implementations and programming. In 2008 I was hired to support Mr. Schönfeld. We have not explicitly divided the work areas, but both cover the entire spectrum to a large extent: this includes first and second-level support and, to a large extent, the further development of our ERP system.
KLAUS-PETER SCHÖNFELD: I have been with Hühoco since 1991 when I was still a trained materials tester. In 1997, I first qualified as a tool technician and then completed additional training as a quality management representative (QMB). With this know-how, I then took over the management of quality assurance.
In 2007 the company management asked me to take over IT management. At that time, we were running a rather outdated ERP software. A unix-based accounting program from the seventies, which only had a rudimentary command of merchandise management. The goal was now to replace it. The documentation was also rather poor so that even the creator and only programmer of this software often could not identify the sources of errors.
To read more of this Success Story, please click here and download the PDF file.